PRIVACY POLICY
Your privacy matters to us.
1. Introduction
Yellows Page is a business directory platform that helps users discover local businesses, services and professionals. Users can search and view business listings, contact businesses, save businesses, submit reviews and use other available platform features. Business owners can create and manage their business listings through the Business Owner Dashboard.
2. Information We Collect
Depending on how you use Yellows Page, we may process information required to operate your account and provide platform services. This may include account information, profile information, business information, contact information, location information, reviews, enquiries, messages, saved businesses, subscription information and platform activity.
3. Information You Provide
We may collect the following information when you interact with our platform:
- Name
- Email address
- Mobile number
- Company or business name
- Profile information
- Business information
- Business address
- City and state
- Pincode
- Website URL
- Business category and subcategory
- Business images
- Reviews and ratings
- Enquiries and messages
4. Business Information
Business owners may submit business names, categories, subcategories, addresses, cities, states, pincodes, contact details, websites, descriptions, images and location information. Business owners are responsible for ensuring that information submitted for their business is accurate and appropriate.
5. Location Information
Yellows Page may process selected city, state, business address, pincode and map or location information provided through the platform. Location information may be used to display relevant businesses, provide location-based search and filtering, associate businesses with locations and display business locations on maps. The platform does not perform continuous GPS tracking.
6. How We Use Information
We utilize the collected information for the following purposes:
- Create and manage user accounts
- Create and manage business listings
- Provide business search and filtering
- Provide location-based services
- Facilitate enquiries and communication
- Process reviews and ratings
- Provide notifications
- Manage subscriptions
- Process and verify payments
- Provide customer support
- Maintain platform security
- Improve platform functionality
- Generate relevant platform analytics
7. Reviews and User Content
Users may submit ratings, reviews, comments and other business-related content. Depending on platform functionality, submitted content may be visible to other users. Users should not submit confidential, unlawful, misleading or inappropriate information.
8. Enquiries and Messaging
Information submitted through enquiries, messages or live chat may be processed to facilitate communication between users and businesses. Users should avoid sharing sensitive information that is not necessary for the communication.
10. Analytics
Platform analytics may be used to understand website usage, business performance, search activity and overall platform performance. We may rely on integrated third-party analytics providers to monitor and improve platform efficiency securely.
11. Payment Information
Yellows Page may process subscription and payment-related information such as selected plan, payment amount, payment method, transaction ID, UTR number, payment verification status, payment date, subscription status and payment proof where submitted. Complete credit or debit card details are handled by secure payment gateways and are not stored directly on Yellows Page servers.
12. Subscription Information
For business owners managing premium listings, we process the following subscription details:
- Selected subscription plan
- Subscription duration
- Payment status
- Payment verification status
- Renewal information
- Activation status
- Expiration information
- Flexible monthly payment information
- Remaining subscription balance
13. Data Sharing
Information may be shared or processed where necessary to provide platform services, facilitate communication between users and businesses, process payments, operate supporting services, maintain security, comply with applicable legal requirements or resolve disputes. Yellows Page does not sell your personal information to third parties.
14. Third-Party Services
Yellows Page may use third-party services where required for functions such as payment processing, hosting, maps, analytics or communications. Third-party services may have their own privacy policies and terms of service governing how they handle data.
15. Data Security
Yellows Page takes reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration or disclosure. However, no online system can guarantee absolute security.
16. Data Retention
Information may be retained for as long as reasonably necessary for account operation, business listings, transactions, legal obligations, dispute resolution, security and legitimate platform purposes.
17. User Rights
As a user of our platform, you maintain the following rights regarding your data:
- Access information associated with your account where applicable
- Correct or update inaccurate information
- Manage your profile information
- Request account or information-related assistance
- Request deletion where applicable
- Contact support regarding privacy concerns
18. Children's Privacy
Users should not provide personal information belonging to children through the platform unless permitted and appropriately authorized. If information relating to a child is identified and requires action, users may contact Yellows Page support.
19. External Links
Yellows Page may contain links to third-party business websites, services and other external resources. Yellows Page does not control the privacy practices of external websites. Users should review the privacy policies of external services before providing information.
20. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in the platform, services, legal requirements or operating practices. The Last Updated date at the top of this document will be revised whenever the policy is materially updated.
21. Contact Us
For privacy-related questions, requests or concerns, you can contact Yellows Page using the following support channels: